Power customer conversations across every channel with Sinch
Build meaningful connections with your customers at every step of their journey and enable conversations across messaging, voice, or email — with unmatched scalability, deliverability, and cost-effectiveness. Sinch makes it easy!
JOIN OVER 150,000 BUSINESSES, INCLUDING 8 OF THE 10 LARGEST TECH COMPANIES IN THE WORLD
THE CUSTOMER COMMUNICATIONS CLOUD
Powering all your communications
SMS, rich messaging, voice, email, video — we’ve got all your needs covered, whether you need a single API or want to take the leap to omnichannel.
Verification
Enhance security and prevent fraud with scalable multi-factor authentication solutions built with conversion in mind - all available through a single API.
Voice
With Sinch, you get a complete voice solution from a single provider. Discover our unsurpassed quality and with a limitless reach.
Messaging
Send personal, secure messages directly to your customers on their preferred channels, with cloud-based messaging services from Sinch.
Transform your email program with Sinch email. Our tools and APIs are trusted by the brands you love to send more than 250 billion emails a year.
Connecting with customers at every step oftheir journey
MARKETING
SERVICE DELIVERY
CUSTOMER CARE
GLOBAL SUPER NETWORK
Industry-leading connectivity. True global reach.
Connect with your audience anywhere in the world through the most direct, secure, and reliable tier-1 network for messaging, voice, and email.
600+
Direct mobile operator connections
140M+
Active phone numbers
3.5B+
email address verifications per year
700B
Engagements a year
YOUR PEERS HAVE SPOKEN
Sinch a Magic Quadrant™ Leader for CPaaS
★ ★ ★ ★ ★
"Our work with Sinch began in 2006 and is vital in delivering not just messages, but on our promise of meeting customers where they want to be met."
★ ★ ★ ★ ★
“Sinch communication products allow us to consistently and efficiently deliver time sensitive, critical information to our customers and subscribers. This communication requires traceability to allow us to meet our service level agreements, all of which Sinch excels in supporting us with.”
★ ★ ★ ★ ★
“Sinch provided excellent services, reliable and user
friendly. Highly satisfied.”
Product Manager
Principal Consultant
Telecommunications industry
IT industry
Solutions Architect
Software industry
Authenticate users on signup and log-in
USE CASE EASYPARK
EasyPark uses Sinch Verification and SMS to secure log-in and keep customers up-to-date on time-sensitive inner-city parking.
Identify a secure signup and log-in solution to help customers find and pay for inner-city parking spaces.
The challenge
increase in conversions
7%
SMS Verification for sign up and log-in plus SMS messaging for essential real-time parking notifications and communications.
The solution
Significant boost in successful verifications, SMS message delivery, and communications.
The result
cities
covered
3,200
years on the market
20+
Authenticate users on signup and log-in
USE CASE EASYPARK
EasyPark uses Sinch Verification and SMS to secure log-in and keep customers up-to-date on time-sensitive inner-city parking.
Identify a secure signup and log-in solution to help customers find and pay for inner-city parking spaces.
The challenge
increase in conversions
7%
SMS Verification for sign up and log-in plus SMS messaging for essential real-time parking notifications and communications.
The solution
Significant boost in successful verifications, SMS message delivery, and communications.
The result
cities
covered
3,200
years on the market
20+
How an SAP-integrated contact center unified global customer service at Mirka
USE CASE MIRKA
With 80 customer service advisors and 20 subsidiaries globally, Mirka needed a global contact center solution to consolidate communications and customer data to improve efficiency. Thanks to its seamless integration with SAP C4C, global voice connectivity, and advanced routing capabilities, Sinch Contact Pro was the perfect fit.
Unifiying global customer service operations
The challenge
subsidiaries
20
A global, SAP-integrated contact center solution with omnichannel capabilities
The solution
Unified subsidiaries and improved agent and customer support experiences
The result
average monthly inbound calls
4K
customer service advisors globally
80
Nissan’s path to better sales and engagement: personalized mobile messaging
USE CASE NISSAN
Nissan used CRM data to customize personalized Rich SMS campaigns, building long-lasting customer relationships after purchase.
Re-engage and upsell to non-responsive customers, maintaining relationships and brand loyalty
The challenge
customers targeted first 6 months
200K
Personalized mobile messaging campaigns with Sinch and Adobe Campaign
The solution
Significantly improved customer engagement and conversion rates – more car sales and higher brand loyalty
The result
conversion rate attained
80%
higher engagement
4.7X
Personalization for the nation
USE CASE TELEKOM DEUTSCHLAND
Telekom Deutschland send engagement levels soaring with personalized video messaging sustainability program.
Reach a challenging target group with relevant offers and information
The challenge
increase in conversion vs SMS
40%
Leverage the Sinch for Marketing platform to create personalized video messaging
The solution
Increased engagement and conversion rates
The result
increase in conversion vs control
120%
Largest 5G network in Germany
5G
Revolutionizing the personal loan experience with WhatsApp
USE CASE HSBC
Explore how HSBC elevated customer engagement by leveraging WhatsApp to create a seamless and conversational loan experience.
Enhancing customer engagement with a seamless, personalized loan experience
The challenge
generated through simulations
€20M
Using WhatsApp to create a conversational loan simulator
The solution
Simplified customer interactions and impressive campaign conversion rates
The result
conversion rate
1.4%
read rate
91%
One size doesn’t fit all.Let's find the solution thatwill get you closer to yourcustomers!
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