WHATSAPP BUSINESS API

Enrich customer journey with the goodness of WhatsApp!

Tap into the power of immediacy and real-time engagement with Sinch WhatsApp Business API. Grow customers with personalized communication and stay ahead of competition!

Enabling purposeful engagements for your favorite brands

Enable a brand experience your customers will cherish 

Drive conversions through 1:1 conversations

Retail 

Roll out proactive messages like new product launches, coupons, subscription reminders, exclusive offers and more to drive sales. 

Banking 

Be it real-time updates of their transactions or quick feedback, FAQs, or reminders – simplify banking for your financial customers.  

Delivery and Logistics 

Customers do not like wait times! Food delivery updates or shipment tracking – let them know in real-time.

Healthcare 

Build long-lasting relationships by enriching customer experience be it appointment booking, rescheduling, timely reminders or booking health tests. 

Telco 

Time to renew or upgrade the plan? Remind customers and let them take action over a hassle-free WhatsApp conversation.  

Higher sales made possible with WhatsApp Business API 

96% 

89% 

2 billion 

estimated smartphone penetration in India by 2040

of internet users in India use messaging apps like WhatsApp

monthly active users worldwide 

Enhance buying experience for your festive-ready customers

Be the conversation starter

Don’t wait for customers to learn about your offerings. Initiate relevant conversations and make it easy for them to reach you. 

Verified WhatsApp account

Let your customers know that it is safe to interact with you and it isn’t a fraudster. Get a verified WhatsApp business account and win their trust.

Try our templates

We’ll go the extra mile for you by helping you with templates that suit your brand and business objectives.

Rich interactions

Add the festive flavor to your conversations with text, image, video, audio, emoji, location, URLs, cards, quick replies, list pickers and more!

Use case: Engage and serve

Reducing customer support costs with a WhatsApp chatbot

WhatsApp chatbots allow businesses to automate the most common customer queries and hand them over to a human agent when needed. Customers can choose between multiple types of inquiries to ensure a qualified agent is assigned to them every time.

The results

24/7 support, reduced operational costs and response times, and increased satisfaction, team efficiency, and faster conversions.

Earn customer loyalty with Sinch

We love working with our customers and so do they! Thousands of brands around the world have engaged and converted customers in new and exciting ways, including 8 out of ten US-based tech giants. We are thrilled to help you join the league of successful enterprises.

Talk to our experts

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