Verified blue ticks for your
business to gain your customer’s
trust instantly.
Why settle for boring? Spruce
up your chats with images,
videos, emojis and more.
Automate your conversations to
make them fast and simple. Let the chatbots on WhatsApp handle
common queries while your team
focuses on high-value conversations.
Speak your brand’s language.
Customize templates that
resonate with your audience
and streamline communication.
Securely share loan statements,
official documents and payment
schedules.
of online adults say that
they feel more connected
with a business when they
can message the business
directly
of people across
generations prefer
messaging over calls or
emails when talking to
business
agree that messaging is their preferred way of
communicating with a
say that
they are more likely to do
business with or purchase
from a company that they
can contact via messaging
Banking customers want the ability to reply.
More than half of those surveyed feel
frustrated when receiving mobile messages
without a response option. To add real value,
banks must enable action within
notification-based messages.
Instead of waiting for issues to arise,
proactively address customers'
questions and concerns using
attachments to enrich messages.
Customers who trust their banks are
more likely to discuss sensitive financial
matters via messaging
While customers appreciate technology,
they often need a human connection.
95% of respondents find it helpful to switch
instantly from messaging to a voice call.
Ensure seamless bot-to-human handoff
with WhatsApp Business Platform.
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