Improve customer experience and drive greater lifetime value with rich, personal, AI-driven mobile messaging in your customers' preferred channel

We believe marketing messages should be conversational and personalized. With Sinch for Marketing, you can reach customers on their favorite channel - their mobile phone - and talk to them like a friend across any messaging app.

reach – engage with every customer on the planet 

lift in conversions over email (but we've seen up to 60%)

more engagement
than email

increase in NPS 

We help brands at any stage of digital maturity build, launch, and optimize their mobile program​

Using your current CRM or our technology, reach customers wherever they are with broadcast messaging ​

Take messaging to the next level with data-driven, scalable personalized images and video​

Provide 1:1, instant customer interactions at scale and seamlessly hand off to a
live service agent​

Create delightful customer experiences on any channel, from SMS/MMS to Facebook, Whatsapp, and beyond​

Trigger two-way chat
from existing paid media

Video and rich media

Hyper-personalized campaigns

New customer onboarding

Answer pre-sales questions

Abandoned cart alerts

Order assistance

24/7 support

Appointment reminders

Refunds/returns

Fraud/account alerts

Building a successful mobile program isn’t easy. So we tailor our solutions to each client’s business objectives, no matter where they are in their digital journey. Our team of experts are here to help strategize, manage campaigns, develop creative, and measure performance while you watch engagement and conversions soar.

One-way marketing messaging used to be enough, but customers are demanding more. At Sinch, we believe connecting with customers should feel like talking to friends. With our powerful conversation API, you can engage consumers with 1:1, personal, instant interactions at scale to inspire action and build lasting relationships.

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