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WHATSAPP BUSINESS MESSAGING

Sinch helps global enterprises engage 3B+ users globally with exclusive pricing, proven delivery rates, and faster go-to-market.

Tap into WhatsApp’s 3 billion global users of the world’s most popular messaging app

Save up to 97% on Utility and Authentication messages with WhatsApp’s new pricing*

Enjoy extra savings with Sinch’s Meta Premier Partner status

*Cost savings vs old WhatsApp Business API pricing (volume and market dependent)

Reach customers on their preferred channel

Send product recommendations, offers, and updates to customers who opt in - directly in the app more than 3 billion global users use every day.

Powerful metrics

Track delivery, read rates, and campaign performance with advanced analytics to understand your customers better and optimize engagement.

Get closer to your customers

Provide quick answers to queries, product requests, and service needs through live chat or automated responses, building loyalty and satisfaction.

Benefit from new pricing advantages

Enjoy reduced rates for Authentication and Utility messages - plus exclusive additional discounts through Sinch’s Meta Premier Partner status.

Boost conversions

With a 98% open rate, WhatsApp was built for engaging content and boosting conversions.

Versatile across the customer journey

Marketing, Utility, Authentication or Service? WhatsApp offers a solution for all key communication needs.

Reduce messaging costs by 97%

Leverage significantly lower rates for Authentication and Utility messages via WhatsApp Business API.

Expand customer reach

Connect with a broader audience on the channel they know and use.

Enhance engagement

Utilize WhatsApp's richer message formats to create more dynamic and interactive customer experiences.

Explore how HSBC elevated customer engagement by leveraging WhatsApp to create a seamless and conversational loan experience.

The challenge

Enhancing customer engagement with a seamless, personalized loan experience

The solution

Using WhatsApp to create a conversational loan simulator

The result

Simplified customer interactions and impressive campaign conversion rates

read rate

conversion rate

generated through simulations

One platform. All channels

Manage WhatsApp, SMS, RCS messaging seamlessly through one API.

WHY PARTNER WITH SINCH

Built for enterprise. Trusted by global teams. Proven to deliver. Sinch helps businesses keep up with changing rules and market shifts, so their customer messaging stays simple, efficient, and on the right track.

Maximized cost savings

Benefit from reduced WhatsApp Utility and Authentication rates and volume-based discounts. 

Best in class delivery rates

Set up SMS fallback to guarantee critical message delivery, even when your customers cannot receive a WhatsApp message.

Simplified integration

Consolidate fragmented messaging workflows into one unified interface, reducing operational overhead, complexity, and vendor sprawl.

Compliance at scale

Sinch helps you meet global regulations with audit-ready workflows and consistent messaging across regions.

With 2025 WhatsApp pricing changes now live, Sinch helps enterprises reduce spend, guarantee delivery, and create customer journeys that convert.

Get your WhatsApp cost-saving assessment.

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